Shipping Policy

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is confirmed, you'll receive an email with tracking details.

Shipping Time & Costs

We offer standard and express shipping options.

• Cairo & Greater Cairo: 1–3 business days

• Other governorates: 2–5 business days
  Shipping costs are calculated at checkout and may vary depending on your location and order value.

Carrier Partners

We work with trusted local couriers to ensure timely and safe delivery. You will receive tracking updates once your order is dispatched.

Delays & Exceptions

Silviny is not responsible for delays caused by carriers, weather, or customs clearance. In rare cases, delivery times may be extended.

Order Tracking

You will receive a tracking number via email or SMS once your order is shipped. If you experience any issues, please contact us at info@silviny.com.

Address Accuracy

Please ensure that your shipping address and contact information are accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.